Terms & Conditions
Terms and Conditions
This is part of your agreement when joining MOLESEY DANCING ACADEMY. Membership is open to all subject to the following conditions:
· MOLESEY DANCING ACADEMY accepts no responsibility for loss or damage of personal belongings while on the premises.
· MOLESEY DANCING ACADEMY accepts no liability for any injuries sustained whilst participating in a class or on the premises.
· MOLESEY DANCING ACADEMY Staff must be notified of any changes to the information provided on the Booking Form.
Staff/teachers:
All staff, including cover teachers (who may be brought in at short notice), are qualified, experienced and DBS checked. Volunteer class assistants if over the age of 18 are all DBS checked. There is always a first aider on site.
Supervision while on site:
Students must ensure they always get full permission from staff prior to leaving class. Toilet breaks will be supervised by either a member of staff or class facilitator and students will always be supervised whilst on site.
Behaviour:
Racist, sexist and other offensive language and behaviour is not tolerated, and we reserve the right to terminate membership without notice, the final decision being undertaken by the Board of Directors. Behaviour of staff, parents and students must always follow our code-of-conduct.
Please note that under no circumstances are pets allowed on the premises due to Health and Safety reasons.
Emergency contact number:
MOLESEY DANCING ACADEMY emergency mobile phone is 07967 634928
Food:
Chewing gum/ fizzy drinks are strictly forbidden on the premises.
Please ensure your child brings water for the duration of the class. At present NO food is allowed to be eaten on the premises.
Uniform:
This is basic but essential and gives the students a sense of belonging, a sense of ritual and sense of dressing for something important – their class. Appropriate clothing as below is necessary for health and safety and child protection:
Students must not wear their school uniform to any class – MOLESEY DANCING ACADEMY is not a school and wearing the correct MOLESEY DANCING ACADEMY clothing gives a sense of belonging, allowing all to feel equal, healthy and safe.
· All t-shirts, shoes and bags must be clearly labelled
· Strictly no jewellery – no earrings (earrings are very unsafe during physical activity).
· Hair must be tied back from the face for all classes.
Most MOLESEY DANCING ACADEMY Classes:
· Top: MOLESEY DANCING ACADEMY T-shirt must be worn by all students except for our 4pm class.
· Bottom: Tracksuit bottoms or leggings must be worn in black. No jeans or trousers, skirts or dresses are to be worn to any class.
· Shoes: Strictly no trainers, crocs or sandals are allowed or bare feet
· Tap class: Black tap shoes.
· Ballet: Pink Ballet Shoes
· Modern/Jazz: Pink Ballet Shoes – Seniors may wear trainers for some styles.
Attendance:
Children must arrive and be collected promptly. It is very important that children arrive in time for their classes, preferably 5 minutes before the start. This allows the group time to settle from the moment the class starts. Latecomers will have to wait outside until an appropriate time to join the class. Children arriving after 15 minutes may be refused admission, as this may disrupt the professional attitude to classes we aim to foster.
Where possible MOLESEY DANCING ACADEMY will aim to let people know of any changes in venue or class time at least one week ahead of schedule.
Illness/Injury:
Parents are not to allow their child to attend MOLESEY DANCING ACADEMY if they are feeling unwell or have a known injury which would prevent a student from fully taking part.
This includes presenting any contagious illness including (but not limited to): Chicken Pox, Head Lice, Common Cold, Flu and, as of March 2020, symptoms of COVID-19.
COVID-19: Parents are expected to follow government advice in relation to when to self-isolate. You must complete a health declaration form online before attending MOLESEY DANCING ACADEMY.
Child Drop Off and Collection:
MOLESEY DANCING ACADEMY TEACHER POLICY AND PROCEDURE FOR YOUR INFORMATION
Under the current guidelines parents are NOT allowed on the premises when dropping off and picking up.
Teachers must ensure that each child has left a session with an adult or older child (agreed in advance with parent). It is the parent/guardian’s responsibility to ensure the child is collected punctually at the end of the class or session. Should a parent/guardian not turn up to collect a child on time – this is the procedure to follow:
· The teacher will contact the parent/guardian to arrange collection
· If the parent/carer is not reachable, and you must leave, the emergency procedure is as follows:
· Leave a message with the parent and contact the entire MOLESEY DANCING ACADEMY Team with all the information. Wait until another member of the team can arrive.
· If the parent/guardian is not reachable and there is no adult available, you must take the child to the nearest police station. Telephone 101. Inform the police of all contact details for the parent/guardian and notify the entire Molesey Dancing Academy Team as above. Leave a message for the parent/guardian to say where the child will be.
Booking:
MOLESEY DANCING ACADEMY does not provide drop-in classes for children and young people on all term time courses. All courses must be booked in advance. New students may join courses during the term subject to availability and authorisation of the MOLESEY DANCING ACADEMY team. If there are no spaces on a requested course when booking, then MDA will aim to provide an alternative option where possible.
Waiting List:
Members on the waiting list will be contacted in order of the list. If members are unavailable, no message will be left. The next member will be contacted and the first to make contact will receive the place.
Priority Booking:
A priority booking period for current students will take place for two weeks before general booking opens. Those wishing to continue should register during the priority booking period to secure their places in the next term’s courses. If any current students have not registered during this time, one attempt to make contact will be made to determine whether the student is continuing before offering the place to someone else.
Placement Priority on Courses:
· Current Students continuing in same class
- Current students changing class
· Siblings of current students
· Waiting lists of new students
Payments
Full payment must be received in advance to confirm a place.
For all current students, classes must be registered in advance. Payment can be made up until the first day of the new term to guarantee the place. If payment for registered places is not received by this time and the MDA office hasn’t been contacted in advance, then the place will be offered to another student using the priority listed above.
Non-payment
Failure to make payment before term starts may result in no place being available. If this happens MOLESEY DANCING ACADEMY will make every attempt to offer an alternative class or arrangement. If this is not possible then your name will be added to a waiting list.
If payment is outstanding, Molesey Dancing Academy reserves the right to withhold services. Every attempt will be made not to discuss monies owed with children, although in extreme circumstances (especially when children arrive without supervision) children may be turned away.
Cancellation
If a booking is cancelled, please let a member of staff know.
Occasionally some courses may be cancelled due to circumstances beyond MOLESEY DANCING ACADEMY control. The team will endeavour to contact paid customers as soon as possible.
LOCALISED LOCKDOWNS and PANDEMICS:
If MOLESEY DANCING ACADEMY cannot deliver classes due to force majeure or government directive, we shall endeavour to implement online classes via video conferencing software as a replacement. No refunds will be offered.
If a child or household member is told to self-isolate by NHS Track and Trace (or equivalent service) we will endeavour to make the class available to the student via video conferencing software, though currently there is no wifi at the hall and mobile signal is very intermittent, so unfortunately we can not guarantee this. If the student is unwell and cannot take part, this will be classed as missed sessions and as per the below, no refund will be made.
Refunds
MOLESEY DANCING ACADEMY cannot offer a refund if you do not attend classes.
NEW STUDENTS ONLY: The first class is considered a ‘trial’ class and will be Free of Charge. If you child would then like to register you will be charged for the balance of the term on a pro rata basis.